Availability, payment, confirmation, reminders, staff, CRM, and fulfilment all have to agree before the guest experiences one successful interaction.
Voyantt builds the software and integrations behind that journey—from the first inquiry or reservation to the operational work that follows.
We connect real-time availability, reservation rules, payment, confirmations, reminders, and follow-up. That may involve Calendly, Zoom, custom scheduling logic, Postmark email, Sinch SMS, or another existing provider.
The important questions sit between the tools: When is a slot actually held? What happens if payment succeeds after availability changes? Which system cancels the reservation? How does staff see the exception?
Subscriptions become complicated when plans change mid-cycle, charges fail, amounts are adjusted, or a customer needs self-service control.
For ChabadWorks, Voyantt connected Calendly demo booking and Typeform lead capture to CRM and onboarding. A custom Stripe subscription flow allows administrators to change an amount mid-cycle and automatically charge the difference.
The site is the entry point to a wider multi-tenant product serving Chabad centers. We keep this claim to the published scope rather than presenting it as a hotel-management deployment.
Event-driven organizations need more than a public registration page. Leads, guest lists, staff, payments, communications, fundraising, documents, and follow-up become one operational workflow.
Our current portfolio includes ChabadWorks and Better Event Hire. Individual case studies should be published before the site makes detailed outcome claims for those projects.
We build WordPress, WooCommerce, Shopify, custom checkout, payment, and content-led commerce experiences. Torterie Macaron is part of the existing consumer portfolio. Until a complete case study is published, the page should describe the confirmed storefront work without invented performance numbers.
When one product serves multiple venues, chapters, organizers, or franchises, each organization may need isolated data, branding, staff permissions, pricing, scheduling, and reporting.
Our SaaS engineering work provides the foundation: organization-level scoping, role-based access, shared workflows, notifications, payments, documents, and cloud delivery.
Where We Contribute
First Steps
A guest often assumes a booking is locked in the moment they see a confirmation screen, while the operational system may still be checking availability or processing payment behind the scenes. We close that gap so the confirmation the guest sees matches what’s actually guaranteed.
If a booking engine, a calendar tool, and a POS system each hold their own view of availability, double-bookings are inevitable. We establish a single source of truth for availability before connecting anything else to it.
A slot held during checkout but never released after an abandoned payment silently blocks real availability. We define exactly when a hold starts, how long it lasts, and what releases it.
A booking shouldn’t stay half-confirmed when a payment fails or takes time to clear. We design the state machine for every outcome — retry, cancel, hold — not just the successful path.
A missed confirmation email is an inconvenience; a missed cancellation notice can mean an empty slot nobody rebooks. We identify which messages are operationally critical and build reliability around those first.
Different venues or organizations often need their own branding, pricing, staff permissions, and reporting, even on shared infrastructure. We confirm how much needs to be isolated before designing the multi-tenant structure.
A manual override — adjusting a booking, re-sending a confirmation, fixing a sync error — is a sign of exactly where the system doesn’t yet handle a real scenario. We look for those workarounds before designing the automated version.
Start a conversation
No pitch deck. We will ask about the users, the current system, the constraints, and what cannot go wrong. If there is a fit, the next step is a written proposal covering the approach, scope, risk, timeline, and cost.